Plastic Free Hotels: the Truth Behind the Hype and the Hustle
What’s your plastic footprint when you check into even the greenest hotel? The sustainable travel revolution has a dirty secret: “plastic free hotels” might not be what you think. As eco-labels explode across booking platforms and lobby signage, travelers crave accommodations that match their values. Yet, beneath the surface, the reality is messier—riddled with legislative loopholes, slick marketing, hidden plastics, and supply chain sleight of hand. This investigative deep-dive shreds the myths, exposes the hustle, and arms you with the truths every traveler deserves before clicking “Book now.” From the California and New York bans on mini toiletry bottles to sneaky forms of greenwashing, and from the economics of swapping out single-use plastics to the eye-opening ways genuine innovators are setting new standards, we dissect the landscape of plastic free hotels in 2025. Whether you’re a climate warrior, a skeptical business nomad, or just want to make smarter choices, it’s time to look past the logo and see what’s really behind the “plastic free” promise.
What does plastic free in hotels really mean?
Defining plastic free: more than just no straws
The phrase “plastic free hotel” has become a battleground in hospitality, where language morphs faster than an ocean current. A decade ago, it meant ditching the plastic straw or swapping a water bottle for glass. Today, expectations are higher—and so are the stakes. Recent industry research shows that “plastic free” increasingly means eliminating all avoidable single-use plastics in guest touchpoints, back-of-house operations, and even supply chains. According to data from Hotelbeds, 2023, hotels advertising plastic-free policies experienced a 30% surge in bookings, reflecting a powerful traveler demand for authenticity.
Yet, there’s no universal certification for “plastic free.” Instead, patchwork regulations—like California’s AB 1162 ban on single-use toiletry bottles—force change in some markets, while others lag behind. Voluntary initiatives such as Stay Plastic Free and the Green Pearls collection set ambitious targets, but definitions vary. For guests, the expectation is simple: visible, substantial plastic reduction, not just token gestures.
| Year | Milestone | Region/Initiative |
|---|---|---|
| 2018 | Marriott phases out mini plastic toiletries | Global |
| 2020 | EU single-use plastics directive takes effect | European Union |
| 2023 | California AB 1162: Single-use plastic toiletry ban in hotels | California, USA |
| 2024 | New York enacts similar ban | New York, USA |
| 2024 | The Datai Langkawi diverts 96% of dry waste from landfill | Malaysia |
| 2025 | "Plastic free" becomes top search filter on major booking engines | Global |
Table 1: Timeline of major plastic reduction milestones in hospitality
Source: Original analysis based on All That Solid, 2024, Asia Sustainable Travel, 2024, Hotelbeds, 2023
The crucial difference between “plastic free” and “plastic reduced” comes down to intent and execution. “Plastic reduced” initiatives focus on incremental change—replacing the most visible items and nudging suppliers. “Plastic free” aspires to eliminate all non-essential plastics, including those hidden behind the scenes. But even the best hotels walk a tightrope, balancing guest expectations, operational realities, and local regulations.
Key Terms in Plastic Free Hospitality
- Bioplastic: Plastic-like material made from plant or biological sources. May not actually biodegrade in typical waste streams, and can sometimes complicate recycling.
- Closed loop: A system where materials are continually reused or recycled back into the operation, minimizing external waste.
- Single-use: Any item designed to be used once and discarded—think mini toiletries or plastic-wrapped cutlery.
- Compostable: Material that can break down in a commercial composting facility, though rarely in a standard hotel waste system.
- Post-consumer recycled: Products made from materials that have already been used and recycled by consumers, not just industrial scrap.
Types of plastics and where they hide in hotels
Even the greenest hotels fight a losing battle against plastic infiltration. Beyond the obvious—bottled water, straws, and key cards—plastics lurk in synthetic linens, vacuum-sealed food, cleaning sponges, and back-of-house packaging. According to research from CleanHub, 2024, the average person contributes to 21,000 pieces of plastic floating in the oceans—much of it from everyday business operations, including hospitality.
Let’s break down a few surprising examples:
- Food wrap in kitchens: Cling film is ubiquitous in professional kitchens, protecting everything from herbs to bulk produce.
- Synthetic linens and uniforms: Many “eco” hotels use polyester blends that shed microplastics with every wash.
- Cleaning supplies: Spray bottles, mop heads, and even “biodegradable” wipes often contain layers of hidden plastic.
Here are seven unusual places plastic sneaks into even the “greenest” hotel:
- Coat hangers: Most standard hangers are plastic composites, replaced infrequently but rarely recycled.
- Room key cards: Even with the rise of digital keys, millions of guests still get PVC cards annually.
- Guest slippers: Those soft “disposable” slippers often contain hidden plastic soles or linings.
- Coffee pods: Many “compostable” pods in high-end hotel rooms still use partial plastic linings.
- Bulk toiletries: Pump dispensers are often plastic, even if the hotel touts them as eco-friendly.
- Mini-bar snacks: Individually wrapped nuts, chocolates, and drink mixers generate significant plastic waste.
- In-room tech: Remote controls, chargers, and even “sustainable” lamps often have plastic components you’d never suspect.
The myth of biodegradable and compostable plastics
It’s tempting to believe that biodegradable or compostable plastics are a silver bullet for hotels desperate to ditch single-use items. But context matters. The majority of these “eco-plastics” require industrial composting facilities to break down—something few hotels or municipalities can guarantee. A 2024 study highlighted that so-called compostable cutlery, when tossed in standard landfill bins, decomposes no faster than traditional plastics.
“Compostable plastics are too often a convenient marketing label. In real hotel conditions, they’re just as likely to end up as microplastics.”
— Alex, sustainable materials consultant (quoted in Green Travel Blog, 2024)
Compare the disposal outcomes: plant-based bioplastics might break down in a controlled lab, but in a hotel mixed-waste bin, they remain for years. Paper straws dissolve in your drink, but “biodegradable” plastic bags often outlast the guest’s entire stay.
| Material Type | Average Decomposition (Landfill) | Compostable in Facility? | Microplastic Risk | Carbon Footprint (per kg) |
|---|---|---|---|---|
| Traditional Plastic | 400+ years | No | High | 2.5 kg CO2-eq |
| PLA Bioplastic | 80-100 years | Sometimes | Moderate | 1.6 kg CO2-eq |
| Paper-based | 2-5 months | Yes | Low | 0.8 kg CO2-eq |
| Compostable Bag | 20-30 years | Only in facility | Moderate | 1.2 kg CO2-eq |
Table 2: Decomposition rates and environmental impacts for hotel plastics and substitutes
Source: Original analysis based on CleanHub, 2024, Green Travel Blog, 2024
The origins and evolution of the plastic free hotel movement
From fringe activism to industry trend
Plastic free hotels didn’t drop out of the sky. Grassroots campaigns in the late 2000s—think activists wielding plastic bag monsters outside luxury lobbies—pushed hospitality giants to rethink waste. Early pioneers like The Datai Langkawi and boutique collections such as Green Pearls set ambitious targets, eventually inspiring mainstream brands.
A definitive case study: Marriott International’s 2018 decision to phase out 500 million mini toiletry bottles annually set the pace globally. By 2020, their initiative had prevented millions of single-use plastics from reaching landfills, though not without logistical headaches and guest pushback.
Here’s how the movement accelerated:
- 2008: Boutique eco-hotels in Europe and Southeast Asia introduce “no plastic straw” pledges, inspiring local press.
- 2015: Global media spotlight on ocean plastic crisis after viral turtle video; plastic waste becomes mainstream concern.
- 2018: Marriott and IHG announce global plans to eliminate mini plastic toiletries.
- 2020: European Union enforces single-use plastics directive for hospitality.
- 2023: California and New York implement bans, forcing compliance for all hotels over 50 rooms.
- 2024: The Datai Langkawi diverts 96% of waste, earning awards and setting new benchmarks.
How the pandemic changed everything
COVID-19 slammed the brakes on plastic reduction. Suddenly, the sight of individually wrapped cutlery, triple-bagged remote controls, and disposable PPE was mandatory, not optional. Plastic consumption in hotels spiked as guests demanded visible proof of sanitation. According to data from Asia Sustainable Travel, 2024, new plastics included:
- Pre-wrapped breakfast items to counter buffet bans.
- Individually packaged toiletries, tissues, and masks in every room.
- Single-use menus, pens, and room service packaging.
- Plastic-wrapped slippers and robes “for hygiene.”
Yet, some hotels found creative ways to keep sustainability alive. The Datai Langkawi and Minor Hotels rolled out refillable sanitizer stations with glass bottles, washable cloth masks, and digitized check-in to reduce contact and plastic. These stories prove that, even when regulations demand more plastic, determined teams can innovate.
Plastic free vs. zero waste: what’s the difference?
“Plastic free” and “zero waste” are siblings, not twins. The former aims to eliminate plastic specifically, while the latter aspires to send nothing to landfill—plastic, paper, glass, or food. Zero waste requires closed-loop systems: think composting onsite, bulk amenities, and partnerships with local “take-back” vendors. Plastic free, by contrast, is often more attainable but can miss the broader waste picture.
Key Terms
- Zero waste: A philosophy and operational approach where all materials are reused, recycled, or composted, sending as little as possible to landfill.
- Closed loop: Refers to systems where resources circulate within the operation, minimizing extraction and disposal.
- Circular hospitality: The industry adaptation of the circular economy, where hotels design out waste at every stage.
Real-world examples abound. The Datai Langkawi, using zero waste strategies, diverted 96% of dry waste via composting and recycling, while Minor Hotels set explicit targets to reduce all single-use plastics and partnered with local suppliers for take-back schemes.
Are plastic free hotels really plastic free? Exposing the reality
Greenwashing: how hotels fake the plastic free label
Let’s pull back the curtain: not every “plastic free” hotel walks the talk. Some lean on marketing trickery—removing straws and touting compostable cups, while leaving mini-bar snacks, cleaning products, and back-of-house operations untouched. This is classic greenwashing: the art of dressing up business as usual with a green halo.
Eight red flags that a “plastic free” hotel may not deliver:
- Ambiguous signage: Generic “no plastic” claims, but little visible change.
- Mini-bar wrappers: Snacks and drinks still individually plastic-wrapped.
- Plastic key cards: No digital option or cardboard alternative.
- Disguised “eco” amenities: Bioplastic labeled as compostable, but no composting available.
- Hidden packaging: Supplies delivered in plastic, even if guest areas are pristine.
- Plastic-lined bins: Waste bins with plastic liners in every room.
- Disposable slippers: Marketed as eco, but containing plastic soles.
- No staff training: Employees can’t answer questions about plastic policies.
“Certification can’t replace a culture of accountability. If a hotel’s eco-story falls apart when you scratch the surface, it’s not truly plastic free.”
— Morgan, environmental auditor (All That Solid, 2024)
Certification schemes: can you trust the badge?
With so much noise, travelers look for shortcuts: badges, certifications, seals of approval. Major players like Green Key and EarthCheck set standards for plastics, but requirements differ and self-reporting is common. A 2024 industry audit revealed that certification costs range from a few hundred to several thousand dollars annually, with varying levels of third-party inspection.
| Certification | Focus | Requirements | Cost (USD/year) | Reliability |
|---|---|---|---|---|
| Green Key | General eco | Plastic reduction, auditing | $300-$1,000 | High |
| EarthCheck | Sustainability | Single-use plastic bans, carbon reporting | $1,500+ | Moderate |
| Stay Plastic Free | Plastics-specific | Zero single-use, guest education | $600+ | High |
| LEED | Building-focused | Optional for hotels | $2,000+ | Variable |
Table 3: Comparison of leading plastic free hotel certifications
Source: Original analysis based on All That Solid, 2024
Certifications bring credibility but aren’t foolproof. Some rely on self-reporting or infrequent audits. The best approach? Use certifications as a guide, but verify with your own critical questions—a process we detail in the next section.
The invisible plastics: supply chain and back-of-house
Surface-level changes are easy; the real test is in the supply chain. Hotels can claim plastic free status while receiving shipments wrapped in plastic, outfitting staff in polyester uniforms, or using maintenance products loaded with microplastics.
Three common examples:
- Supplier packaging: Food, toiletries, and cleaning products often arrive shrink-wrapped, even if unwrapped for guests.
- Staff uniforms and textiles: Synthetic fabrics shed microplastics in every laundry cycle.
- Maintenance materials: Paints, sealants, and tools often include plastic packaging or components.
These hidden plastics don’t just undermine claims—they contribute to the global waste crisis. According to CleanHub, 2024, hospitality is a major contributor to microplastic pollution, much of it from these overlooked sources. A plastic free hotel is only as strong as its weakest link.
How to find and verify truly plastic free hotels
Step-by-step audit: questions to ask before booking
If you want real change, don’t take “plastic free” at face value. Active verification is your superpower. Here’s how to audit a hotel’s claims:
- Ask for a plastic policy: Is it public, specific, and regularly updated?
- Request a list of eliminated plastics: Beyond straws—do they cover amenities, back-of-house, and supply chain?
- Inquire about key cards and amenities: Are they using digital, wooden, or cardboard alternatives?
- Check for refill stations: Are water, toiletries, and sanitizer available in bulk, not individual containers?
- Review waste management systems: Do they compost, recycle, and use closed-loop practices?
- Probe staff training: Can employees explain plastic free measures confidently?
- Look for certification: Is there third-party verification?
- Survey room items: Are slippers, hangers, and mini-bar snacks plastic free?
- Ask about supplier guidelines: Do they demand plastic reduction from vendors?
- Read recent reviews: Are guests confirming claims, or calling out greenwashing?
When you get answers, look for specifics, not vague reassurances. Cross-reference with online reviews and images. If something feels off, it probably is.
Quick Reference Checklist for Travelers
- Is the plastic policy public and detailed?
- Are amenities truly plastic free, including refills?
- Do reviews mention successful implementation?
- Are staff knowledgeable about policies?
- Is there visible evidence in guest rooms and common areas?
Tools and platforms for plastic free hotel discovery
Online resources have multiplied, but not all are created equal. Platforms like futurestays.ai let you filter for plastic free accommodations, aggregating verified guest reviews and sustainability claims. Other sites like Green Pearls and Seas & Straws offer curated lists and case studies.
Comparing three platforms:
- Futurestays.ai: AI-powered, real guest feedback, up-to-date sustainability filters.
- Green Pearls: Focus on boutique and certified hotels, editorial reviews.
- Seas & Straws: In-depth case studies, emphasis on smaller, owner-operated hotels.
| Platform | Plastic Free Filter | Guest Review Integration | Mobile Friendly | Certification Cross-check | Notes |
|---|---|---|---|---|---|
| Futurestays.ai | Yes | Yes | Yes | Yes | AI-driven, global |
| Green Pearls | Yes | No | Yes | Yes | Boutique focus |
| Seas & Straws | Partial | No | Yes | No | Independent reviews |
Table 4: Feature matrix for platforms to find plastic free hotels
Source: Original analysis based on Green Pearls, futurestays.ai
Using robust filters and review analysis helps cut through greenwashing: look for recent, detailed guest comments about plastic free practices, not just generic sustainability badges.
What to do if you spot greenwashing on your stay
If you catch a hotel overstating its plastic free status, don’t just grumble—take action.
Six ways to drive real change:
- Document discrepancies: Snap photos of plastics where none should exist.
- Post detailed reviews: Focus on specifics—mention what was plastic free and what wasn’t.
- Contact management directly: Constructive, specific feedback is harder to ignore.
- Alert booking platforms: Request investigation or flag misleading claims.
- Engage on social media: Tag the hotel and relevant eco-certifiers for visibility.
- Support alternatives: Publicly praise hotels that walk the talk.
Consider the cautionary tale of a guest who exposed a major “eco” hotel’s fake compostable claims in a viral review. Management responded with new training, a third-party audit, and eventually, genuine changes—proving that guest voices matter when given evidence.
The economics of going plastic free: who pays, who profits?
Cost breakdown: plastic vs. alternatives
Ditching plastic isn’t cheap. Hotels must weigh upfront investment—glass dispensers, bulk amenities, staff retraining—against long-term savings and reputational gains. For instance, switching to glass water bottles can cost 3-5x more per unit, though some costs are recouped via reuse.
| Item | Plastic (USD/unit) | Alternative (USD/unit) | Annual Cost Impact (100 rooms) |
|---|---|---|---|
| Water bottles | $0.15 | $0.50 (glass) | +$12,775 |
| Toiletry bottles | $0.12 | $0.40 (bulk dispenser) | +$10,220 |
| Snack packaging | $0.08 | $0.22 (paper) | +$5,110 |
| Cleaning supplies | $0.05 | $0.15 (refillable) | +$3,650 |
Table 5: Item-by-item cost analysis for plastic free hotels
Source: Original analysis based on HospitalityNet, 2023, Hotelbeds, 2023
Some hotels absorb the cost; others pass it on via higher rates. But reduced waste, improved brand loyalty, and guest satisfaction can offset expenses—especially as regulations and consumer pressure mount.
The business case for plastic free hotels
Done right, plastic free pivots can pay off. Case studies support this: The Datai Langkawi drew international press after diverting 96% of waste, leading to record occupancy. IHCL’s luxury portfolio saw increased bookings and higher guest satisfaction after phasing out single-use plastics. Minor Hotels’ targeted campaigns improved their environmental ratings, boosting visibility on booking platforms.
“Our plastic free program wasn’t just about compliance. Guests raved, our staff took pride, and profits followed. It’s a rare win-win.”
— Jade, hotel manager, Minor Hotels (Asia Sustainable Travel, 2024)
Review platforms amplify this effect: according to Hotelbeds, 2023, plastic free hotels saw a 30% jump in bookings, proving the business case is real when execution is genuine.
The hidden costs and risks
It’s not all sunshine and savings. Hygiene concerns, unpredictable supply chains, and guest pushback can derail even the best intentions. For example, a high-profile city hotel replaced all single-use plastics with bamboo—but guests complained about splintering cutlery and leaking dispensers. Another property faced supplier shortages, leading to “emergency” reverts to plastic.
Mitigation strategies include piloting changes in stages, sourcing from local vendors to reduce risk, and transparently communicating with guests. The key is agility: hotels that adapt quickly to feedback—positive and negative—are the ones that thrive.
Inside the world’s most innovative plastic free hotels
Case study: urban hotels leading the charge
Urban hotels like 1 Hotels in New York are redefining the standard. Their playbook: digital check-in to replace plastic cards, in-room refillable glass water bottles, and sustainable textiles throughout. The process starts with a full audit, followed by staff training and supplier renegotiation. Outcomes include a 40% reduction in operational waste and higher guest ratings for “eco credibility.”
Off-grid and boutique: where radical solutions thrive
Boutique and off-grid hotels with smaller footprints can go further. The Tongsai Bay in Thailand, for example, banned single-use plastics entirely, implemented on-site composting, and sources amenities exclusively from local, zero-waste suppliers. The Datai Langkawi’s comprehensive approach includes biogas production from kitchen waste and community beach clean-ups.
Guest reactions are mixed: eco-minded travelers give rave reviews, while others bristle at certain “inconveniences.” But transparency and storytelling—via staff and digital channels—turn challenges into brand assets.
Luxury without plastic: is it possible?
Luxury guests expect perfection. High-end hotels rising to the challenge do so through:
- Custom-designed amenities: Refillable, elegantly branded toiletries in glass or ceramic.
- High-quality textiles: Organic, plastic-free linens and robes, often with on-premises laundry.
- Personalized service: Staff trained to explain the sustainability story, turning eco features into experiential luxury.
Balancing aesthetics and ethics is possible, but only with investment and buy-in at every level of the operation.
Practical strategies for travelers: how to support plastic free hotels
Packing and planning for a plastic free stay
Your personal choices matter. Reduce your footprint and support authentic plastic free hotels by packing smart:
- Bring a reusable water bottle: Avoid hotel single-use options entirely.
- Pack a cloth shopping bag: For local groceries or souvenirs, skipping plastic totes.
- Travel with a bamboo cutlery set: Never rely on hotel-provided disposables.
- Carry a silicone food pouch: For leftovers or snacks, resisting mini-bar temptations.
- Use refillable toiletry containers: Bypass hotel amenities if you’re unsure.
- Bring a metal or glass straw: For room service drinks or at the bar.
- Choose bar soap over liquid: Less packaging, longer lasting.
Packing consciously signals demand and helps hotels maintain plastic free policies. It also bridges to larger community change by making eco-friendly travel visible and normalized.
Advocating for better standards: make your voice count
Feedback drives progress. If you find a hotel exceeding expectations, shout it from the rooftops—through reviews, social media, and direct communication. Successful guest-led campaigns have pushed chains to clarify policies, invest in plastic alternatives, and retrain staff. As more platforms like futurestays.ai integrate guest feedback with sustainability filters, your voice carries even further.
When plastic free isn’t an option: harm reduction strategies
Sometimes, plastic free hotels are unavailable—especially in regions lacking infrastructure. In such cases, travelers can:
- Refuse extras: Decline daily amenity refills to reduce waste.
- Reuse materials: Repurpose bags, bottles, or containers during your stay.
- Support local recycling: Ask staff about responsible disposal options.
- Choose bulk over single-serve: Request larger containers for water or toiletries.
- Educate and inspire: Share your interest in plastic free travel with staff and management.
Doing something is better than nothing. Collective small steps create momentum for broader change.
Beyond hotels: plastic free trends reshaping travel and hospitality
Plastic free events, conferences, and group travel
Hotels aren’t the only venues undergoing transformation. Major conferences now offer plastic free packages: stainless steel water stations, compostable dishware, and digital badges. According to HospitalityNet, 2023, large-scale events in the U.S. and EU have cut single-use plastic by up to 80% using best practices like bulk catering and “bring your own” policies.
| Feature | Plastic Free Hotel | Plastic Free Event |
|---|---|---|
| Water stations | Refillable in-room | Centralized refills |
| Food packaging | Bulk or reusable | Compostable/bring own |
| Badges | Digital or paper | Digital only |
| Guest education | In-room signage | Pre-event campaigns |
Table 6: Comparing plastic free initiatives in hotels vs. events
Source: Original analysis based on HospitalityNet, 2023
The role of local culture and regulation
Hospitality can’t outpace its context. Local customs, laws, and infrastructure shape what’s possible. Compare:
- Japan: Rigorous recycling, but heavy use of packaging—hotels caught in the contradiction.
- Germany: Strict plastic bans, robust composting infrastructure, hotels have broad support.
- Thailand: Early adopters of plastic free hotels, but patchy municipal waste systems require creative workarounds.
What’s next: the future of plastic free hospitality
The next wave? Material science breakthroughs—think seaweed-based packaging, digital guest experiences replacing physical amenities, and closed-loop supply chains. Current R&D focuses on scalable, affordable alternatives and AI-driven waste audits.
“Plastic free is no longer a niche. It’s a baseline expectation, and hotels that ignore it do so at their own peril.”
— Taylor, industry analyst (HospitalityNet, 2023)
As consumers demand transparency, both hoteliers and guests must push for real accountability—and reward genuine innovation.
Debunking common myths and misconceptions about plastic free hotels
Myth vs. reality: what plastic free hotels can (and can’t) do
Let’s destroy some persistent myths about plastic free hotels:
- Myth 1: Plastic free hotels are less hygienic.
- Fact: Studies show that well-maintained, reusable alternatives are just as clean, if not cleaner.
- Myth 2: Plastic free means sky-high prices.
- Fact: While some costs rise, many hotels offset via savings on waste and improved brand loyalty.
- Myth 3: Only luxury hotels can afford to go plastic free.
- Fact: Budget and boutique hotels worldwide are leading the way with creative solutions.
- Myth 4: All bioplastics are sustainable.
- Fact: Many require industrial composting, making them problematic in typical hotel waste streams.
- Myth 5: Certifications guarantee perfection.
- Fact: Many rely on self-reporting; always verify with direct observation and guest reviews.
- Myth 6: Plastic free is just a trend.
- Fact: Legislative changes and consumer demand are making it a new standard.
These misconceptions persist due to outdated information and aggressive marketing. Addressing them with evidence and experience shifts the narrative.
Plastic free isn’t perfect: real-world trade-offs
No solution is flawless. Hotels moving away from plastic sometimes face unintended consequences: glass amenity bottles broken by guests, bamboo cutlery that fails under pressure, or supply chain bottlenecks that force compromises. Balanced sustainability goals mean accepting trade-offs, communicating transparently, and tweaking systems based on results.
For travelers, this means patience and perspective: the path to meaningful change is paved with learning curves.
Conclusion: the real impact of plastic free hotels—and what you can do
Plastic free hotels are not a panacea, but they’re a powerful lever in the fight against plastic pollution. The truth is both brutal and hopeful: it takes relentless transparency, guest vigilance, and investment at every level to move beyond empty labels. According to current research and real-world case studies, authentic initiatives drive measurable reductions in waste, boost bookings, and raise industry standards. As a traveler, your choices and feedback have muscle—ask tough questions, reward honesty, and support hotels committed to real change. The future of sustainable hospitality is being written room by room, review by review. Will you check in—or check out of the conversation?
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